ssbet Privacy Policy – Your Data, Handled With Care

When you register for an account on ssbet, we collect basic personal information such as your full name, date of birth, email address, and mobile number so we can verify your identity and keep your account secure. We also collect your preferred payment details — such as your GCash number or bank account information — solely for the purpose of processing deposits and withdrawals in Philippine pesos. As you use the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs, which help us detect unusual behaviour and protect your account from unauthorised access. If you contact our support team, we retain records of that communication so we can follow up accurately and improve our service over time. We do not collect sensitive personal information such as government-issued ID numbers unless you are specifically asked to provide them as part of an identity verification process required by applicable regulations. All information collected is limited to what is genuinely necessary for operating the platform and fulfilling our obligations under Philippine law. You can request a summary of the personal data we hold about you at any time by reaching out to our support team.

The personal information you provide is used primarily to create and manage your ssbet account, process financial transactions, and ensure that the platform operates correctly for you as an individual player. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and we will never use these channels to send unsolicited promotional messages without your consent. Technical data collected during your sessions helps our team identify and resolve platform issues quickly, so your gaming experience remains smooth and uninterrupted on any mobile device. Where required by Philippine regulations or by our licensing obligations, we may use your information to conduct identity verification, anti-money laundering checks, or responsible gaming assessments. We do not use your personal data to build advertising profiles, and we do not sell, rent, or trade your information to any third-party marketing companies under any circumstances. Aggregated, anonymised data — which cannot be traced back to any individual — may be used internally to understand platform usage trends and improve our game offerings. Any new use of your personal data that falls outside the purposes described in this policy will only proceed after we have informed you and, where required, obtained your consent.

ssbet does not sell or share your personal information with third parties for their own commercial purposes — your data is not a product, and we treat it accordingly. We do work with a limited number of trusted service providers, such as payment processors and identity verification partners, who require access to certain data in order to carry out the specific services they provide on our behalf. These partners are contractually bound to handle your information securely, use it only for the agreed purpose, and comply with applicable Philippine data protection requirements. In situations where we are legally required to disclose information — for example, in response to a valid court order, regulatory request, or law enforcement inquiry — we will comply with that obligation while taking reasonable steps to notify you where permitted by law. If ssbet undergoes a business restructuring, merger, or acquisition, your personal data may be transferred as part of that process, but only to a successor entity that agrees to honour the commitments set out in this Privacy Policy. We do not transfer your personal data to servers or entities located outside the Philippines without ensuring that appropriate data protection safeguards are in place. You have the right to ask us which third parties have received your data and for what purpose, and we will respond to such requests within a reasonable timeframe.

We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction at every stage of its lifecycle on our platform. All data transmitted between your device and ssbet's servers is encrypted using secure protocols, so your login credentials and payment details are protected in transit. Access to personal data within our organisation is restricted on a need-to-know basis — only staff members who require the information to perform their specific role are permitted to view it. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authority as required by the Data Privacy Act of 2012 and its implementing rules. While we take every reasonable precaution, no digital platform can guarantee absolute security, and we encourage you to use a strong, unique password for your ssbet account and to keep your login details confidential. If you suspect that your account has been compromised, please contact our support team immediately so we can take protective action on your behalf.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access the personal information we hold about you and to request a copy of it in a commonly used electronic format. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. If you believe that your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may withdraw consent for any data processing activity that is based solely on your consent, though this will not affect the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond within the timeframe required by applicable law.

ssbet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements, and the revised version will always be published on this page with an updated effective date. We encourage you to check this page periodically so you remain informed about how we handle your personal information. Where a change is material — meaning it significantly affects how we collect or use your data — we will make reasonable efforts to notify registered users through their account contact details before the change takes effect. Continued use of the ssbet platform after an updated Privacy Policy has been posted constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you are free to stop using the platform and may request account closure by contacting our support team. Minor clarifications or corrections that do not affect the substance of this policy may be made without specific advance notice. We are committed to being transparent about our data practices, and this page will always reflect the most current version of our Privacy Policy.